99 percent of Orbi 960 users have reported that they are pulling their hair because of the red light they are continuously seeing on their devices. But, thankfully, you don’t need to do the same. You know why? Because Google has redirected you to the right blog. Yes, you read it right! Here, we have provided the topmost tips that will surely help you resolve the red light issue on your Orbi in minutes. So, why wait, let’s take a step forward to fix the issue.
Troubleshoot Orbi 960 Red Light Issue
Fix 1: Restart Your Orbi 960
Before you try the advanced troubleshooting tips to fix Orbi 960 red light issue, consider restarting the device once. Restarting is one of the easiest solutions to fix many Orbi-related issues.
Follow the instructions highlighted below and learn how to restart your Orbi device:
- First things first, disconnect your Orbi from your existing modem and satellite.
- Then, turn off your Orbi device and wait for a few minutes.
- Thereafter, turn the Orbi on and reconnect it with the satellite and modem.
Now, check if you are able to resolve Orbi 960 red light issue. If the issue remains the same, then without delay, apply the next troubleshooting tip in our post.
Fix 2: Perform Orbi 960 Firmware Update
Outdated firmware on your Orbi device will surely result in the red light issue. To get rid of the issue, we suggest you update the firmware of your Orbi device right away using correct Netgear Orbi login details.
Note: It is recommended, do not perform the firmware update process until and unless you are aware of the process. What’s better? Contact our technical experts. They will surely help you with the best way to perform Orbi 960 firmware update process.
Fix 3: Relocate Orbi 960
Bear in mind if your Orbi device is placed away from the satellite and your existing modem, then also you will see a red LED on it. For fixing this, we suggest you place the devices within reach of each other and connect them wirelessly. And, if you have an extension cord,you can connect the devices using an Ethernet source. But, make use of a non-damaged Ethernet cable only.
Fix 4: Reset and Reconfigure Orbi 960
If none of the aforementioned fixes helped you resolve Orbi 960 red light issue, there is a possibility that your device isn’t configured properly. Need not worry! Resetting Orbi can help you in a bigger way.
To reset your Orbi, follow the instructions provided below:
- Disconnect your Orbi and satellite from the modem
- Keep your Orbi plugged in. Keep in mind, a steady power supply is very important during the entire reset process
- Look for the reset hole on your Orbi device
- Once found, press it
As soon as you are done with resetting Orbi 960, configure it from the scratch. After resetting your Orbi device, the power LED on it will start blinking green. Once it gets stable, you will be all set to avail its features and uninterrupted internet services.
In a Nutshell
Our blog on how to troubleshoot Orbi 960 red light issue ends here. We hope that this blog and the fixes provided here helped you in a bigger way. Do not hesitate to share your feedback with us. And, if you still need assistance regarding the same issue, without much delay, let our expert technicians know your concern.