My Orbi Router Won’t Connect to Internet. What to Do?


Facing issues while connecting your Netgear Orbi router to the internet? Well, you are not alone baffling with the issue. It is one of the most common issues experienced by Orbi router users across the globe. But you don’t need to worry at all! We are here to lend a helping hand! Here, you will learn some surefire ways to get rid of the Orbi router won’t connect to internet issue. Let’s get the ball rolling.

This post is the ultimate troubleshooting guide if you are bothered by one of the below-highlighted Orbi issues:

  • Can’t get Orbi to detect internet connection
  • Orbi can’t connect to internet during orbilogin setup
  • Netgear Orbi router not connecting to internet
  • Why my Orbi app showing me offline
  • No internet connection issue on Orbi WiFi system
  • Orbi loses internet connection
  • WiFi connected but no internet

The Initial Fix For Orbi Router Not Connecting to Internet

Usually, when the Netgear Orbi router won’t connect to internet, you should try to restart your modem. After rebooting the modem, power cycle your Orbi router too. Along with this, also reboot all your WiFi-connected devices like PC, smartphone, or tablet.

As soon as you are done with rebooting, try to perform Orbi app login on your device to confirm whether the internet is working now. If not, move to the advanced troubleshooting tips mentioned below.

Advanced Troubleshooting: Orbi Router Won’t Connect to Internet

1. Check All LEDs on Your Modem

There can be chances when a broken internet cable might result in the Orbi router not connecting to internet issue. Apart from this, issues from your ISP side may also lead you to an uninterrupted internet service.

But how will you identify whether the issue is related to your WiFi or because of your Internet Service Provider? In such a case, you need to check the internet LED and DSL LED on your Orbi router.

In the event that you see the DSL light on, it means that the issue is not with your ISP; instead, there is some issue with the cable connections. On the other hand, if the DSL LED is blinking, you need to contact your ISP. Doing so will also help you fix the Orbi dropping connection issue.

2. Check Your Internet Connection

The next step to fix the Orbi router won’t connect to internet issue is checking your internet connection whether it is working or not. The issue can also be with the drivers of your WiFi adapter.

In order to know the root cause behind the issue, connect other devices to the Orbi router like a PC or smartphone. Once done, try accessing the login page for your router. In case it opens properly, then the culprit is your device.

Alternatively, if orbilogin not working on your device, it signifies that the Orbi router is faulty. In such a case, you need to restart your Orbi router to fix the issue.

3. Update the Orbi Firmware

Another reason why your Orbi router won’t connect to internet is outdated firmware. To fix the issue, you have to make sure that your Orbi router is running the latest firmware version.

So, these were our failsafe ways to resolve the internet connection issues with your Netgear Orbi router. However, in case you are still struggling with the same issue, better to contact our expert technicians and let them help you out.